We believe that great customer service creates a solid user base of satisfied customer and is an important part of the software business. We never outsource our technical support, each support inquiry is handled by an experienced team member who will assist you in any way possible.
Please use our contact form to make sure your request is routed properly. We strive to answer all your support requests within 24 hours or less. Or, if you prefer, you can send us an email to
You can also take a look at the online version of our help file to see if you can find the answer to your question.